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The following questions are about the data that is collected and how it is analysed, how it is used to make and implement decisions, and how data is used in the offering.
Mostly based on intuition
Mostly based on facts
Basically facts-based, but sometimes decisions are made on intuition (e.g. to test a hypothesis or to gain time)
There are many indications in favor of evidence-based decision making; not least of which, research shows that it is superior. This HBR article explores the topic further.
Which statement best matches your organization?
Data analysis is not used at all
Data analysis is used sporadically and only patchily in the organization
Data analysis is used continuously but only patchily in the organization
Data analysis is used sporadically but in all parts of the organization
Data analysis is used continuously and in all parts of the organization