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Cloud services are infrastructure on tap. Cloud services exist at different levels ranging from operation and hosting (infrastructure as a service) to operating systems and software, where applications and services are built (platform as a service), and on to the applications and services themselves (software as a service) in the cloud. The fact that something is on the cloud means that it is not located locally, for example on a server or computer at the individual company. The benefits of cloud services are several. For you as a buyer, it is very easy to add and remove services and it often delivers well, and at a low cost.
The disadvantages may be the lack of control, the fact that business critical information is available at an external company, customization is not possible and personal support may be harder to find. Examples of well-used cloud services are the hosting service Amazon Web Services, the storage service Dropbox, Google Apps, which include email and office software, as well as the audio service called SoundCloud.
